By engaging Crystel Care as your chosen provider for your therapy needs, as part of the funding allocated through your NDIS Plan, we will schedule an initial assessment appointment with yourself and/or a family member/caregiver/guardian to help determine your support needs and goals for therapy. Next, depending on your therapy goals and funding, you can then choose to engage in one of our intensive therapy programs or we can tailor a therapy package catered to your needs and funding.

About Crystel Care

Crystel Care was set up by Crystel Dix, who has over 10 years’ experience in the education sector as a lead teacher in complex behaviour units in special schools. Following further study in the behavioural field Crystel then went on to assist other organisations build effective clinical teams. The next step was to create a NDIS registered organisation that strives to ensure clients come first in every possible area of service. We pride ourselves on ensuring no wait times or very minimal. All our practitioners demonstrate strong engagement, passion, communication & commitment to every client and stakeholder. We are constantly looking to engage the best practitioners in every field we service. To this end we currently have a team of highly experienced, committed, and passionate practitioners who are ready to assist our clients achieve the optimum outcomes from their therapy.

Our Services

Positive Behaviour Support

At Crystel Care we believe in person-centric support, focusing on our clients and their families to achieve a holistic system of therapy. We specialise in complex behavioural support via our multi-disciplinary (Multi-D) model. Our practitioners have been chosen for their experience in their chosen field, commitment, passion, and ability to empathise, engage and educate. Our support services take place in the participant’s preferred environment, this includes schools, family home or community day option environments.

Minecraft Therapy

If you find face to face interactions intimidating or difficult and require mental health or behavioural support, then Minecraft therapy might be for you. It affords participants a unique opportunity to engage in therapy and/or counselling supports online and in a setting that is both safe and familiar, which can be used to help develop emotional regulation skills, mindfulness, confidence, and resilience in the face of anxiety, depression, or impulsiveness, etc. Engaging this way can help take away some of the pressures associated with receiving therapeutic support and is intended to help empower individuals to explore their feelings in an environment or setting, in which they have more choice and control.

Occupational Therapy

As Occupational therapists we believe in unlocking your potential and empowering you to lead a fulfilling life. Occupational Therapists are dedicated to helping you reach your full potential, enhance your independence, and improve your quality of life. Let us be your partner on this empowering journey!

Speech Therapy

Speech therapy is the assessment and treatment of communication problems and speech disorders. It is performed by speech-language pathologists (SLPs), which are often referred to as speech therapists. Speech therapy techniques are used to improve communication.

Speech therapy provides treatment and support for people experiencing speech disorders and communication problems. This approach is useful for treating several issues in both children and adults. Speech is the expression of thoughts using articulate sounds. A speech disorder is an issue that prevents a person from communicating using spoken words.

Developmental Education

Developmental Educators (DE’s) are recognised by the National Disability Insurance Agency (NDIA) as professionals with disability specific expertise who can provide services under the NDIS. DE’s are Bachelor qualified allied health professionals whose practice centers on the living experience, needs, goals and aspirations of people with disability. DE’s collaborate with people with disability to promote inclusion and address attitudinal and environmental barriers. They do so by employing a range of professional and technical skills including applying developmental, behavioural, learning and social theories; assessing the person and their environment; collaborative planning and goal setting; teaching skills through evidence-based instructional strategies; supporting life transitions; programming, monitoring and evaluation; advocacy; community education; and capacity building.

Supported Independent Living (SIL)

Welcome to our inclusive and supportive Short-Term Accommodation (STA) designed for comfort and accessibility. At our Crystel Care Properties, we understand the importance of providing a warm and welcoming environment tailored to the unique needs of individuals living with disabilities. With our ownership team who themselves live with multiple disabilities their ethos is to really provide an amazing, tailored stay for any of Crystel Cares participants.


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Crystel Care is an amazing and responsive provider. It is so refreshing and very much appreciated.

Crystel Care has excellent therapists and is always putting clients first. Their no waitlist policy is vital in obtaining our clients prompt therapy. Outstanding work.

Finally we have found a Service Provider that puts their clients first. Always contactable and immediate responses to any queries we may have.

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