Positive Behaviour Support

Positive Behaviour Support is an evidence-based practice with the key goal of increasing quality of life through reducing challenging behaviours and increasing positive ones. This in turn allows the client to develop the necessary skills to increase positive engagement in their day to day lives. Challenging behaviour is often the result of a misalignment in the clients' social or physical environment and the ability to navigate that environment. To effectively address these misalignments and changes within the environment, new skills are introduced to enable clients to effectively and positively navigate their social and physical spaces. The Positive Behaviour Support model aims to identify why a challenging behaviour is occurring, then engages the client to develop new skills achieving more positive outcomes.



At Crystel Care we believe in person-centric support, focusing on our clients and their families to achieve a holistic system of therapy. We specialise in complex behavioural support via our multidisciplinary (Multi-D) model. Our practitioners have been chosen for their experience in their chosen field, their commitment, passion, and ability to empathise, engage and educate. Our support services take place in the client's preferred environment, schools, the family home or community day option environment.


Positive Behaviour Support Plan Process

Positive Behaviour Support Plans are the result of in-depth analysis of our clients behaviours, resulting in detailed reports derived from information gathered from family/caregivers and key stakeholders as well as engagement and observations with our clients. Each plan is specifically tailored to our clients individual needs and circumstances and include positive strategies to develop skills and reduce or eliminate behaviours of concern. This process involves:

Step 1: Introduction to your Practitioner
Step 2: Interim Behaviour Support Plan
Step 3: Supports, training and further planning
Step 4: Comprehensive Behaviour Support Plan
Step 5: Education and Training


Key Areas of Development and Focus

  • Social and Emotional development
  • Emotional Regulation
  • Anxiety
  • Play Skills
  • Building Relationships
  • Aggression
  • Complex Behaviours
  • Distress tolerance
  • Sleep
  • Toileting
  • Functional Communication
  • Engagement
  • Skill development
  • Community access
  • Trauma informed supports
Interim Behaviour Support Plan
Support & Training
Comprehensive Behaviour Support Plan
Education and Training
Session Process 1: Introduction

After the Service Agreement and Consent Forms have been signed, a Behaviour Support Practitioner will be assigned and will contact the client or the client's representative to coordinate a time to get to know the client and complete a Behavioural Assessment. The Assessment and information collected will support the Behaviour Support Practitioner in determining the function/cause of the behaviour.

Session Process 2: Interim Behaviour Support Plan

After the initial meeting and the Behaviour Support Practitioner will have gained knowledge and insight into the client’s behaviour, they will commence the Interim Behaviour Support Plan. The Interim Behaviour Support Plan highlights the behaviours of concern and outlines a hypothesis of function of behaviour. It also identifies environmental strategies and supports that can be introduced to reduce the likelihood of behaviours of concern occurring as well as outlining response strategies to assist those supporting the client to know what to do if challenging behaviours of concern occur. The Interim Behaviour Support Plan also includes any Restrictive Practices that the client may be subject to. This plan is completed within four weeks of initial engagement to ensure the client and their support network are provided with effective responses.

Session Process 3: Support & Training

After the Interim Behaviour Support Plan is completed the Behaviour Support Practitioner will coordinate an appointment to discuss the Plan in detail to ensure it covers all relevant outcomes and the client/client’s representatives consent to the strategies provided. The Behaviour Support Practitioner will then provide support and guidance on the implementation strategies outlined within the plan and will put steps in place to gather further information to support the Comprehensive Behaviour Support Plan.

Session Process 4: Comprehensive Behaviour Support Plan

The Behaviour Support Practitioner will continue to provide support to implement the strategies within the Interim Behaviour Support Plan. During this process they will gather further information which may include observations and functional analysis and commence developing the Comprehensive Behaviour Support Plan that includes Skill Development Planning that will further develop the participants strategies and coping mechanisms within both home and community settings. With training and support in developing these recommended skills and strategies the participant should no longer engage in challenging behaviours.

Session Process 5: Education and Training

Upon the completion of the Comprehensive Behaviour Support Plan the Behaviour Support Practitioner will once again consult the client/family/support people involved to ensure the plan covers the clients needs and all parties are in agreement with the strategies outlined within the Plan. The Behaviour Support Practitioner will work with the key stakeholders involved to support understanding of the Plan and the strategies within it. Additionally, they will also provide training and support in how to effectively implement the strategies. This will be a continual process gathering feedback and providing support as required during this process. During this time the Behaviour Support Practitioner will continue to provide ongoing support and oversight of the plan implementation.

Subscribe to our mailing list