Emily is an Administration Specialist at Crystel Care and plays a key role in ensuring clients, families, and support networks receive responsive and reliable support from their very first contact with the organisation.
With several years of experience in administration and extensive experience working within the NDIS environment, Emily brings strong organisational skills, attention to detail, and a genuine commitment to helping people. She understands the importance of efficient systems and clear communication in ensuring participants can access the supports they need as quickly and smoothly as possible.
Emily is often the first point of contact for clients and stakeholders, answering calls, assisting with enquiries, and coordinating administrative processes to ensure services are arranged promptly. She works closely with participants, families, and support coordinators to help navigate referrals, bookings, and service administration so that therapy and behaviour support services can begin without unnecessary delays.
Known for her proactive and client-centred approach, Emily takes pride in making things happen behind the scenes. Her ability to manage complex administrative tasks while maintaining a warm and supportive approach helps ensure that both clients and clinicians feel supported throughout the service journey.
Emily is passionate about providing compassionate and dependable administrative support and takes great satisfaction in helping the Crystel Care team deliver high-quality services to the community.
